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Applies to: Agencies building their offer

What services should I offer to a niche business?

Have two or three solutions ready so the conversation is not a simple yes or no. Common ones are a 24/7 AI receptionist (answering service), database reactivation, AI lead qualification, social media management (including AI replies to social DMs and comments), reputation management and review requests, and business process automation.

If a business already has a 24/7 answering service, you can still help with reviews or with qualifying leads. Ask where they get their customers and leads, because that shows where the biggest opportunities are. Anticipate their common problems, such as missed calls, unqualified leads and no after-hours answering.

Once you build a solution, you can package it as a snapshot and resell it.